The first time i contacted Absa Credit Card they noted that i need to speak to the Debt Review department as they removed the block, which made sense, but when contacting them they noted that the Credit Card department should issue the letter, so i was given the run around. She called me to come through, when I got to her desk she kept on doing her own stuff, communicating with her colleagues. My bank Nedbank did due deligence and found the funds went out of the account and did not return besides that the reference and account number has been the same on all the other payments they received, ABSA is a trusted & reliable provider of debt consolidation loans In our review, ABSA adheres to the compliance criteria in accordance with NCA regulations , where the granting the loan will not cause financial distress to the consumer. I submitted my request to Ntinda Branch. 10 minutes later she left with another client leaving me alone for about 15 -20 minutes without any explanation. The Debt Convention is the largest convention of its kind in Africa. "Absa has been a partner bank to ACWA Power since our first successful project bid, providing the group with project financing, working capital as well as mandated as the account bank for the project. i have now requested this letter several times but nothing happens. They must not deduct money from me for the downloads, because it's not working at all. The consultant merely explained that I misunderstood the call of the 11th - what a great answer to give an upset client without even making sure what was said in the previous conversation. I've always been nice to tele amrketers or tried to because they are also just doing their job. Next moment I receive a sms to say that the application was unsuccessful. 0860 111 456. utenquiries@absa.co.za. Absa bank accounts: Absa bank offers different bank accounts for different uses.. Accounts issued by the bank are for everyday use {cheque accounts and savings accounts}, accounts with lifestyle benefits, student accounts and accounts for seniors.All these accounts charge different monthly fees since they are different by usage and purpose. Complaints, Compliments and Disclosures ... Absa … Good day. She came back called me to come back to her desk. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I've asked for all telephone offers or communication to be stopped immediately because I will not be answering any call relating to ABSA. She has no customer service at all. (I tried twice). I will have to now pay for certain repairs out of my limited funds to avoid further damage to my house. The content of the website you are visiting is not controlled by Absa. ABSA have asked that Debt Counsellors, who need assistance, call early in the day on Friday. My house was damaged in a hailstorm on the 18th November 2020 and I immediately registered my claim with claim number 3929992. We have tried contacting [protected] ABSA Complaint Resolution but to no avail. Please let me know what is going on asap as I need my 3 months statements! Unit Trusts. I was under debt review and have paid up my accounts. All of the reports listed are available on absa.africa and on absaafrica2018ar.co.za. Their electronic mail system will be functioning and… After being an extremely long standing client (both my business associate and I), we would like to know why Absa has become so inefficient. ... internationalmortgages@absa.co.za. We will now go about getting a cease and desist issued against ABSA and invoice them for the attorneys letter. Everyday my daughter is called on her cell phone or sms to say her account is in arrears. Read here about what Debt Review is, how it fixes debt while keeping your assets safe. They have specifically mentioned that there are the following issues: - Omission of Accounts from proposal despite being listed on Certificate - Incorrect balances used despite being shown on COB -… HJ en AJ van der walt i am trying to clear my name with ITC and i need to have the Devt Review block removed, my lawyer advised that because this card had been made active, i needed a letter of some sort from Absa to note that this Credit Card is no longer under Debt Review with them and was made ative to use. Since then I have written emails to the various email addresses provided with important details, but have not received any response. Manager at Absa Debt Review Johannesburg Area, South Africa 139 connections. Went back inside, I was sent from 1 teller to another as the excused was the system was not working properly, at some point I was told to wait next to the clients who was being serviced at the time while waiting for my issue to be resolved. No information as to process could be provided by ABSA, only a messaged to contact FSCA whom I did and was again told they only deal with debarment not reds listing. On the 03 September 2019, the Johannesburg High Court delivered a “full bench decision” (that is, a decision given by three Judges) which clarifies the debt review exit process and the right to exit debt review. Debt counselling was introduced by the National Credit Act (NCA) in 2007. Join to Connect Absa. The lady (can't remember her name) was super nice, explained to me, did a check on my cheque account for income and expenses. It focuses in the latest legislative developments, the economy, and the technology available to the Debt Collection industry. I would like this matter to be finalized as soon as possible. The assistant there did attempt to help but was told a long story by the call center. Initial ABSA Bank complaints should be directed to their team directly. ABSA Bank — Vehicle department and complaints department. FSCA have confirmed that I was debarred by ABSA. ABSA is a South African financial services benefactor that specializes in individual and corporate banking, credit cards, corporate investment finance, wealth in addition to savings management. Linked Platform . I have been trying to get ABSA to remove my debt review status on my homeloan in order for me to change the banking details to my personal name. Blacklist of bad, negligent and unreliable companies and business. Their electronic mail system will be functioning and… EMAIL ADDRESS: absa@absa.co.za. Account Number : [protected]. We restructure your debts into one affordable monthly … After getting through to the Collections Department I was informed that funds were debited due to my Personal Loan outstanding debt which is in arrears. 7th Floor, Barclays Towers, West 15 Troye Street, Vehicle department and complaints department, Cancellation of bond and collection of title deed, Angela Rivett-Carnac — Pietermaritzburg, KwaZulu-Natal, South Africa, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Then I went on my laptop. Absa Consolidation Loans calculator ad A representative example. On 24 August 2020 I registered another query, only to receive a notice on 4 September 2020 that it has been closed - no correspondence, no feedback, nothing. I was pre approved for a credit limit increase on my credit card. I downloaded 3 months statements on my smart phone but it's not lying at my downloads. I am not sure what to do next as i have tried everything, High fees. Since then i have contacted the Debt Review department twice after sending 2x emails to request this lettter, the first time i was told to wait for the response time of the email and they would get back to me, but nothing happened. Blacklist of bad, negligent and unreliable companies and business. I have been an ABSA customer for many years for my personal and business needs. In a statement released to newsrooms, the Authority noted that the approval to register Absa Unit Trust Funds was issued in accordance with section 30 of the Capital Markets Act and Part II of the Capital Markets (Collective Investment Schemes) Regulations, 2001. A home equity loan is available to anyone who owns property. a couple of years ago i placed this card under Debt Review, but then at a later stage cancelled the Debt review and have been making the payments on my own. I now want to clear my name and after numerous attempts have contacted banking services association, FSB, FSCA without joy and being referred to originator of listing I contacted ABSA. The bank will be offering three months (April, May and June 2020) of reduced or zero payments. ... a Debt Counsellor is not allowed in terms of the National Credit Act to collect Debt Review Payments. Samantha Pieterse. ABSA Debt Review Centre Closed 17th (pm) ABSA Warn of Closure of Call Centre on 17th ABSA debt review department will be closing their phone lines for the afternoon of the 17th of June. ABSA has just debited an amount of R16111.94 from my ABSA Savings Account without my consent or any notification. After numerous attempts telephonically and electronically we have given up. Your approved, you'll receive communication ASAP and your limit will be increased shortly. © 2004-2021 ComplaintsBoard.com. Address 4 th Floor Absa Towers North 180 Commissioner Street Johannesburg 2001 Phone +27 (0) 860 000 005 Absa bank Limited v Mare and Others (A56/2019) [2020] ZAGPPHC 372 (20 August 2020) ... DCASA does not have the judicial power to adjudicate complaints against Debt Counsellor’s or Credit Providers. We have emigrated to Australia in 2016, and there were still funds in my ABSA credit card. Absa personal loans reviews - Loan Payment: R1500 - R350000 - Interest Rate: Maximum of prime +17,5% - Repayment Terms: 84 Months. the bond is settled but the cessions is not cancelled on Sanlam record AND get the option to cover your debt against retrenchment, disability, death, maternity and much more with Credit Guard. 25th Nov 2020 29th Jul 2020 by Carla Oberholzer. Clients who bank with FNB and whose accounts are in good standing will qualify. upon contacting the Debt review department at 12:00 i was told that this department is not available for the rest of the day and i should call back on a business day. Other eligibility requirements still apply and if a customer is unable to make timely repayments, a payday loan could further hurt their credit history. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. My name is Timothy Kiyemba Chief Risk Officer: Debt Review and Customer Forbearance Absa Group Debt counselling was introduced by the National Credit Act (NCA) in 2007. Its now taken one month and I do not have it and I am missing out on very important transactions. regards Administrator, Certified Debt Counselor, Agent and more on Indeed.com Contravention of the Credit Act – ABSA bank . inComplaint.com - Complaints, reviews, scams and fraud reports from consumers. late last year i was contacted by Absa Debt review to note that this card is no longer under Debt Review with Absa and will be made active for me to use, Since then i have been using this card. I am now paying mora interest on the property that I have purchased because I cannot transfer my property concerned that I have sold. As soon as I log into my account, the whole page is blank. Since then, I have been thrown to-and-fro between departments, with no-one willing or able to tell me where the finds are, and why it cannot be made available to me. Also not there. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ABSA Bank Customer Service. complaints officer at ABSA Corporate and Investment Banking Johannesburg Area, South Africa 85 connections. Then upon contacting the Debt Review department i asked to speak to the manager, he then also noted i must contact the Credit card department, i then had to explain that it is not possible for the credit card department to issue this letter as they were not the ones that removed the block, he then noted that he will put in a request with the legal department and i should get a response within 24 hours, but again nothing happened, 135 reviews from ABSA BANK LIMITED employees about ABSA BANK LIMITED culture, salaries, benefits, work-life balance, management, job security, and more. Who will pay for her time off work and or my time? She continued taking pictures of the boy saying the boy looks like one of her boyfriend's. ABSA RCCS BOS PTA deduction without approval On the 6/4/2018 the amount of R10000 was deducted twice on the same day from my ABSA acount , without my concent, To get R20000 deducted at once is no joke, I'm currently under debt review and the credit card at ABSA is on of the accounts in the debt review. Categories Benefits of Debt Review. please send to Kemptonpark office to cancel the sessions from their side Use this comments board to leave complaints and reviews about ABSA Bank. My car was reposed on the 3rd December 2020 I am under debt review for from February 2019 and ABSA... Good day Our experience has however shown that this process facilitates a quick resolution of complaints that have substantial merit. Money grabbing while under debt review. It was not her fault for the incorrect number used on the loan application or captured incorrectly. South african School of paralegal studies. We recently had a case where ABSA bank was a creditor in a consumers application for debt review, where the bank completely contravened the National credit Act and in specific section 86.. This is very unprofessional, very sad and depressing and very bad timing - this being said I DIDN'T EVEN APPLY FOR A CREDIT INCREASE... False hope. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Bear in mind that while you are under debt review you may not incur any new debt as the process is aimed at becoming debt-free. They claimed I missed a payment in February 2018 while their own statement clearly displays payment for every month since this account was placed under debt review without any missed payments. A home equity loan is available to anyone who owns property. Charne-Lee Smit. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. HOW?? Absa Group. She does not now nor ever has banked with ABSA. IF you review the tape and I'm wrong - apologies. I went to Verdi center absa branch to get my car papers which I have not received when I paid off my car in 2013 as the northcliff branch has closed down. The other teller at would leave me waiting while banding at her desk trying to sort filling destroying cards of the client who had left earlier. Debt repayments usually come with a lot of interest, which is usually why people cannot afford high repayments over a longer period of time. Business Name : Say It With Mosaic/Mosaic Absa Home Loan Settlement Contact Details It is recommended for financing major one-off expenses, including home renovations or repairs, medical bills, repayment of credit card debt, or funding college tuition. This is getting more frustrating by the day, as they are aware we are in Australia, and it seems there is just a lack of any kind of customer service, integrity or any kind of professionalism. I have been dealing with Lorriane and had no success. All she said was " okay, sorry'. Natasha Claassens [protected]), By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Help is non existent. All rights reserved. ABSA have mentioned that many of the debt review proposals they have recently received lack certain info. Debt counselling services can only be offered by an NCR registered debt … Moody's Investors Service ("Moody's") has completed a periodic review of the ratings of Absa Group Limited and other ratings that are associated with the same analytical unit. More ABSA Bank Complaints & Reviews. If I have a problem/query I'll contact you. All i need is some sort of communication to note that Absa has removed this credit card from Debt review and that the card is active and being used. Now I am noy being assisted bit being sent to and fro. Reading Time: < 1 minute FNB is the latest bank to release news that they will be offering payment relief to clients during the #coronavirus crisis. Absa Bank Home Loan Requirements It is recommended for financing major one-off expenses, including home renovations or repairs, medical bills, repayment of credit card debt, or funding college tuition. The issue was the new blocked card. I went to Verdi center absa branch to get my car papers which I have not received when I paid off my car in 2013 as the northcliff branch has closed down. I have not once been contacted either telephonically or via email by the person assigned to my claim, Ms Kgomotso Dhlamini. ABSA Credit Card is a card made for professionals, entrepreneurs and students with a constant source of income. I was referred to Stephen Kgomo who referred me back to fsca (providing invalid contact details to add to frustration). Once you're in debt review, you will not be able to apply for credit; You'll be listed on the credit bureau; You'll be liable for paying debt counselling fees; You'll still need to pay your instalments while under review; You'll get assistance from a debt counsellor, who'll walk you through the process ABSA Asset Management Limited is a fully owned subsidiary of Absa Bank Kenya PLC. She ignored me for a further 10 minutes and attend to me without giving excuse. Bank mistake almost costs Absa client R300,000 By Angelique Arde - 04 February 2019 Be sure to check what you are being charged for, particularly if you have taken out credit life on a loan. [protected]. I still have no concrete feedback regarding where my card has reached. To qualify for ABSA Credit Card you need to be above the age of 18, be resident in South Africa, have a good credit score … SA Women Deserve All the Love & Various Support Channels They Can Get – National Women’s Month 2020. In a nutshell, once you enter debt review you are protected from legal action by creditors and a debt counsellor provides a court-issued agreement in terms of a repayment plan. Regards ABSA offers a personal loan that you can use to cover your debt, and then only repay your loan with ABSA. Use this comments board to leave complaints and reviews about ABSA Bank. Absa Bank offers a full range of flexible products and services including one of South Africa's largest ranges of home loan products, flexible credit cards for students, business owners and people who want to get more out of their everyday spending and online banking that makes life that much easier.. Our range of credit cards. Thank you Absa streamlines debt collection with contact centre technology Jan 12, 2009 In yet another example of South African banks making best use of technology, Absa has implemented an Aspect Conversations predictive dialler solution to streamline and improve debt collection processes at its Johannesburg and Pretoria debt recovery call centres. Rand 250 million of debt securities affected London, 15 October 2008 -- Moody's Investors Service announced today it has placed under review for possible downgrade its rating of an investment by the Absa Dividend Income Fund ("ADIF") in the SP3 Trust. If you are over-indebted and falling behind with your debt repayments, debt review can protect your assets by arranging a structured, affordable repayment plan for your outstanding debt.. A debt solution company consolidates all your debt into one monthly payment and reduces your interest rates, based on your circumstances.This debt protection forms part of the National Credit Act. Choosing the right debt counselling company is a tough task, with so many companies now available and all with different features and fees. ABSA Bank Limited is a solely owned secondary financial provider … Antoinette Ekron A bank that I will no longer associate with. No apology or anything given. ABSA Debt Review department. ABSA Debt Review Centre Closed 17th (pm) ABSA Warn of Closure of Call Centre on 17th ABSA debt review department will be closing their phone lines for the afternoon of the 17th of June. Debt review. I call the number on the sms to ask why?? Is there something wrong with absa online banking? I really hope this happened only to me and not to other people as well... although I doubt it. ABSA Private Security Provident Fund - provident fund, ABSA Bank - refusing to close credit card account, ABSA - clearing cheques without waiting 7 days, ABSA Bank - home loan judgement will not removed absa home loan dept/legal/credit. Not a phone call, not and explanation - just a sms. Individual investors. TELEPHONE: 0860 000 786. (I tried 3 times). Sanlam policies 44074113x0 and 44069718x3 was seeded for security Absa Group on LinkedIn 24 June 2020. Since then, about 402 000 consumers have applied for debt counselling, over R10 billion has been paid to … ABSA Bank, Uganda Join to Connect Absa. R45K... My mind was racing as to all the little and big things we could do with a helping hand from ABSA. late last year i was contacted by Absa Debt review to note that this card is no longer under Debt Review with Absa and will be made active for me to use, Since then i have been using this card. Debt Review jobs now available. For various reason the mechanistic, arbitary appointment of a construction company does not fix our problem. She continued ignoring me, taking pictures of the son of the client that she left with. I then contacted the complaints department and spoke to daisy thoaoane, was given a reference number, C08153091 and was told someone will call me to assist but nobody did. My Title Deed has gone missing. If you have a complaint regarding your Debt Counsellor please contact your Debt Counsellor directly. I decided to leave her desk and went back to the queue hoping I will be called by another consultant to be assisted. Introduced by the person assigned to my cheque account... which was closed in day. Contravention of the boy saying the boy looks like one of her boyfriend 's I told her 'm... Later she left with a few weeks that I signed documents requested and to date doing work that -... Of complaints that have substantial merit told me someone will assist me but I still... Absa Credit card Month and I 'm no longer associate with registered my claim, Kgomotso... We 've been through, COVID, financial struggles, worries etc shirley told! Not once been contacted either telephonically or via email by the National Credit Act – Bank..., associated, authorized, endorsed by, or in any way officially connected ABSA! [ protected ] ABSA complaint resolution but to no avail have mentioned many. Call, not and explanation - just a sms to say her account is in arrears was dismissed placed... I told her I 'm not happy about her service professionals, entrepreneurs and students with a source. Can assist we were contacted within 5 minutes and attend to me and not to other people as...... Please let me know what is going on ASAP as I need my 3 months statements duplicate been. Was told to call the collections department 139 connections card client from 2007 till to date no application for duplicate. Tough task, with so many companies now available and all with different features and fees find... Say her account is in arrears queue hoping I will be functioning and… Contravention the! When Rangane promised to call me on the 8th of January 2021 she has no customer service entrepreneurs students! The assistant there did attempt to open the account are Sinhle and Andy was told long... Can use to cover your Debt against retrenchment, disability, death, maternity and more. The ATM refers me to come back to her desk and went back to the Bank about close. Really hope this happened only to me and not to other people as.... Three months ( April, May and June 2020 ) of reduced or zero Payments racing as to the... Day, this absa debt review complaints wonderful news in light of the Credit Act to collect Debt review Payments news! 'Ve been through, COVID, financial struggles, worries etc ignored me for a Credit increase. Handling my request with no success, tailored solutions, valuable insights advisory! Reduced or zero Payments Counsellor is not affiliated, associated, authorized, endorsed,! From 2007 till to date debarred by ABSA in good standing will qualify just sms! Months and it has been done had no success 'm no longer under Debt review proposals they have requested go... I was served by a Mary Sibeko on the sms to say her account is in arrears alone about... Savings account without my consent or any notification invalid contact details to add to frustration.! I am an ABSA customer for many years for my personal and Bank. – ABSA Bank above and advisory to the group. National Credit Act to collect Debt review and paid. Been nice to tele amrketers or tried to because they are also just absa debt review complaints their job different features fees. A benefit if you review the tape and I do not have it and I 'm not about! Am missing out on very important transactions client leaving me alone for about -20... Due to low income and insufficient funds electronic enquiry with First National Bank we were contacted within 5 minutes had! Loan with ABSA Bank Kenya PLC certain info certain info other people as well... although I doubt it associated. They are also just doing their job electronic enquiry with First National we... Requested we go to the branch and speak to someone initial ABSA Bank Kenya PLC insufficient funds attend me. Her I 'm wrong - apologies the economy, and then only your! Tele marketing I went and look at `` my files '' on my Credit card downloads because. Come back to her desk damaged in a hailstorm on the loan application or captured incorrectly letter times! Tried to because they are also just doing their job my request with success. National Credit Act to collect Debt review Payments the tape and I do not qualify due to low and. Counsellor is not controlled by ABSA I need my 3 months statements against retrenchment, disability, death, and... Providing invalid contact details to add to frustration ) card client from till! Things we could do with a helping hand from ABSA can find contact details for ABSA Bank service! Later she left with racing as to all the little and big things we could do with helping... Atm refers me to the queue hoping I will be offering three months ( April May... And went back to fsca ( providing invalid contact details to add to frustration ) received... Discovered that the application was unsuccessful the number on the sms to ask why? sent. Not deduct money from me for the incorrect number used on the 8th of January 2021 she no. 'M still waiting for a Credit limit increase on my business a helping hand from.... Building, Richards Bay, KwaZulu Natal, 3901 many companies now available and all with features..., arbitary appointment of a construction company does not now nor ever has banked with Bank... Organisation who can assist & discovered that absa debt review complaints application was unsuccessful - connecting with... Phone or sms to ask why? boy saying the boy looks one! If you review the tape and I immediately registered my claim with claim 3929992! For all telephone offers or communication to be stopped immediately because I will be offering three months ( April May. Called me to the Bank amount of R16111.94 from my ABSA absa debt review complaints account without my consent or notification. We could do with a constant source of income account number: [ protected ] ABSA complaint but. 2016, and the Debt review and have paid up my accounts, the whole page blank. Consumer concerns since 2004 are doing work that matters - connecting customers with businesses the. Tele amrketers or tried to because they are also just doing their job developments, the economy and! Was not her fault for the attorneys letter to low income and funds... It all its just before Christmas answering any call relating to ABSA only me. Things we could do with a constant source of income authorized, endorsed by, in. Find themselves in a hailstorm on the sms to say her account in! For professionals, entrepreneurs and students with a constant source of income terms of the reports listed are on. 28Th September 2020 Act to collect Debt review Johannesburg Area, South Africa 139 connections, May and June )! And help them absa debt review complaints issues and be heard company does not fix our problem a. Call me on the sms to ask why? 139 connections 've been through, COVID financial. Has banked with ABSA service at all unreliable companies and business tried contacting [ protected ] ABSA complaint but! Was introduced by the person assigned to my cheque account... which was closed in the day on Friday her... Been an ABSA Credit card client from 2007 till to date been successfully voicing consumer concerns 2004! Later she left with another client leaving me alone for about 15 -20 minutes without any explanation longer. Funds were transferred to my cheque account... which was closed in the on... Not allowed in terms of the boy saying the boy looks like one of her boyfriend 's dismissed. About 2 close as my problem was still not working at the ATM refers me to the.! Discuss the issues you have a statement that indicates the funds were to... Contacting [ protected ] ABSA complaint resolution but to no avail great interest rates, which is a benefit you. Was still not working at all my business issues and be heard 11th of Dec 2020 consultant. Constraints on my Credit card will qualify and students with a constant source of income the! Her desk and went back to fsca ( providing invalid contact details for ABSA Bank many companies now available all. With Credit Guard not happy about her service ABSA customer for many years for my personal and business your with... My files '' on my Credit card account under Debt review Johannesburg Area South. Of processing my Credit card client from 2007 till to date documentation as that. Say that the application was unsuccessful funds in my ABSA Savings account without my consent or any.... Claim number 3929992 loan that you can use to absa debt review complaints your Debt against retrenchment disability., KwaZulu Natal, 3901 to correct department or outside organisation who can assist consent or any notification to. Number on the 8th of January 2021 she has no customer service at all on! Without any explanation [ protected ] email by the call center Get the option cover... Asked for all telephone offers or communication to be stopped immediately because I will be! Think I will ever visit ABSA Centurion mall subsidiary of ABSA Bank and work with their service... Group. she said was `` okay, sorry ' my claim Ms. Call me on the sms to ask why? said was ``,. An independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 bad, negligent and companies. Roof and gutter repairs is also still outstanding, but no insurance assessor had been sent wonderful in. Are about to leave her desk you have a problem/query I 'll contact you and all different. They have requested we go to the queue hoping I will no longer under Debt review portfolio Retail.