so I don’t know what to do because when calling it does say not to due to the Coronavirus and to look at all the webpages but they offer no help and nothing has been fixed. Cookies help us give you a better service e.g. Who can I speak to about this? It uses fibre optic (glass) cables, which are better at transferring data than standard copper cables. SKY offers internet speeds starting at 5Mbps to Ultra High Speeds of up to 200Mbps. For the last week the broadband speed has been halved. On my bill I am a "Sky Broadband unlimited" customer, and the cost was £18.99 in May 2018, which rose after 6 months to £30.00. Dear Sky, our broadband speed has been below the guaranteed speed for a couple of weeks. ... You can contact the Sky Broadband team on 0800 890 759 (0800 890 SKY) Tech Support Mon to Fri: 8am - 10pm | Sat: 8am - 8pm SKY has a wide variety of unlimited data plans available depending on your or your family's internet usage requirement as well as budget. Fibre broadband’s a type of broadband that’s even speedier. Sky Broadband customer service numbers For many, speaking to someone is better than online help. I'm a teacher teaching online through COVID-19 and it's impossible to connect if others are in the house connected to the WiFi. Re: Sky Superfast broadband Speed - NOT ACCURATE ‎30 Dec 2020 12:49 AM Yeah, I've tried changing the channels the ones that have worked the best for me are 2,6 and 11 I'm having some problems with my sky broadband, it's been terrible for ages. Contact Us Customer Service. showing relevant tailored adverts to you across all Sky services and platforms. If this sounds like you, calling Sky Broadband customer service will probably be more comfortable. Metro Manila. It's the quickest and most convenient way to get help for all your Sky products - just select a category on this page and choose from the available options. Re: Sky Broadband is slow / not promised speed ‎05 Aug 2020 02:46 PM Forgot to mention, I am using my laptop for work Wireless, but i couldnt be any closer to the router... less than a metre away.. The internet keeps struggling so I definitely think the 2 Is more realistic . Honestly I can't remember the estimated line speed given, however the name of my package might help. Call: 381-0000 Text (Standard text message rates apply): For Globe, Touch Mobile Subscribers: 0917-6310000 For Smart, Talk N' Text You can also avail it as a stand-alone or bundled with cable and other SKY services. I have had a Sky engineer and an Openreach engineer come to have look at it yet there has been no update on the outcome from the Openreach visit. i have looked at all sky help on sites forums etc but there is no solution. Links on this page to other sites may not work and contact information may be inaccurate. So slow. Keep a note of the Sky Broadband customer service phone number: 0333 7591 018. This page has been archived for future reference. Hello. An engineer has been out but it still says on the line test that there has been an issue Simply put, broadband is high speed internet access. I live in the city centre in a place I suppose you would expect there to be a strong internet connection. My broadband has gone really slow I have tried multiple speed tests they all say my internet is running at about 2meg I run the sky one and it tells me I'm running at 26. It only really works to have one device connected at a time. ... Broadband speed ‎06 Mar 2020 07:59 AM. My broadband speed is consistently slower than the guaranteed speed. Forums etc but there is no solution with my sky broadband, it 's impossible to connect if others in. In a place i suppose you would expect there to be a strong internet connection centre. And platforms have looked at all sky services and platforms cable and other sky services the... 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